Privacy Policy

This Policy explains how we, Neo91, use your Personal Information, which you provide to us when using our Services, including but not limited to Neo91 Platform.

Personal Information ” refers to any information that identifies or can be used to identify, contact or locate the person to whom such information pertains including but not limited to name, address, phone number and email address disclosed by you in relation to the Services available on Neo91 Platform.

Sensitive personal data or information ” consists of information relating to the following: passwords; financial information such as bank account or credit card or debit card or other payment instrument details; physical, physiological and mental health condition; sexual orientation; medical records and history; biometric information; any detail relating to the above clauses as provided to body corporate for providing service; and any of the information received under above clauses by body corporate for processing, stored or processed under lawful contract or otherwise.


1. To provide you a safe, efficient, smooth and customized experience, for you to take advantage of certain features available on Neo91 Platform including but not limited to public forums, accessing or uploading reviews or taking part in surveys, you may be asked to complete an online registration form which will provide us with Personal Information. In the event you register with us, you will also be asked to choose a ‘ user identity ’ (or username) and form a password to identify yourself and access Services during future uses of Neo91 Platform.


2. You can also register to join by logging into online accounts you may have with third party service providers like Facebook, Twitter, LinkedIn, Google+ (each such account shall be hereinafter referred as a “ Third-Party Account ”) via Neo91 as described below. As part of the functionality of Neo91 Platform, you may link your Third-Party Accounts by either:

  1. providing your Third-Party Account login information to us through Neo91 Platform; or
  2. allowing us to access your Third-Party Account as is permitted under the applicable terms and conditions that govern your use of each Third-Party Account.

3. You represent that you are entitled to disclose your Third-Party Account login information to us and/or grant us access to your Third-Party Account (including, but not limited to, for use for the purposes described herein), without breach by you of any of the terms and conditions that govern your use of the applicable Third-Party Account and without obligating us to pay any fees or making us subject to any usage limitations imposed by the applicable third party.

4. If you decide to register by logging into a Third Party Account via Neo91 Platform, we will obtain the Personal Information you have provided to the applicable third party (such as your name, email address, profile picture, names of third party friends, names of third party groups to which you belong, other information you make publicly available via the applicable third party and/or such information you authorize us to access by authorizing the third party to provide such information) from your Third Party Accounts and use that information to create your account and profile page and you will become a member.

5. Depending on the Third-Party Accounts you choose and subject to the privacy settings that you have set in such Third-Party Accounts, you understand that by granting us access to the Third-Party Accounts, we will access, make available and store (if applicable and as permitted by the third party and authorized by you) the information in your Third-Party Accounts so that it is available on and through your account on Neo91 Platform. If there is information about people with whom you are associate in your Third-Party Account, the information we obtain about those people with whom you are associated, may also depend on the privacy settings such people have with the applicable third party.

6. You undertake to provide true, correct, complete and valid information wherever asked on Neo91 Platform and such Personal Information provided by you will be treated as strictly confidential and be protected in accordance with the applicable laws and regulations.

7. You agree and allow that the information provided by you can be shared to other persons, agents and third parties with whom Neo91 Platform has a business association for e.g. multiple financial institutions and Neo91 Platform shall take reasonable measures to safeguard that all such persons, agents and third parties also safeguard and safe keep your Personal Information as confidential.

8. We may be required to share the aforesaid information with government authorities and agencies for the purposes of verification of identity or for prevention, detection or investigation, including of cyber incidents, prosecution and punishment of offences. We also run multiple credit checks to be able to get the best available offers to suit the needs of the users. You agree and consent for Neo91 Platform to disclose your information, if so required, under applicable law.

9. Neo91 Platform and any communication sent to you may also contain/display third party advertisements and links to other websites or products and services. You agree and acknowledge that these apps and websites are operated by third parties and are not controlled by, or affiliated to, or associated with us unless expressly specified. We are not responsible for any form of transmission, whatsoever , received by you from any such third parties. Accordingly, we do not make any representations concerning the privacy practices or policies of such third parties or terms of use of such websites or apps, nor do we control or guarantee the accuracy, integrity, or quality of the information, data, text, software, music, sound, photographs, graphics, videos, messages or other materials available on such websites or apps. The inclusion or exclusion does not imply any endorsement by us of the website, the third party, or the information on the website. The information provided by you to such third-party websites shall be governed in accordance with the privacy policies of such websites and it is recommended that you review the privacy policy on any such websites and apps prior to using or accessing them.

10. These third-party websites and apps and advertisers may use technology to send the advertisements directly to your browser. In such cases, the third-party websites or advertisers automatically receive your IP address. They may also use Cookies, JavaScript, web beacons and other technologies to measure the effectiveness of their advertisements and to personalize advertising content. We do not have access to or control over cookies or other features that such third party may use, and the information practices of these third parties are not covered by this Privacy Policy. Please contact them directly for more information about their privacy practices.

11. Cookies are small pieces of information saved by your browser. Cookies are used to record various aspects of your visit and assist us to provide you with uninterrupted service. Cookies are transferred by us to your device’s hard drive through your browser when you access Neo91 Platform or may be set in when you visit third party websites. This anonymous information is maintained distinctly and is not linked to the Personal Information that you submit to us. We use Cookies collected to: authenticate your login information; enable our security features; show you advertising; and improve and develop the features of Neo91 Platform. Please feel free to change your browser settings if you do not wish to accept Cookies. However, please note that changing your browser setting may affect your experience on Neo91 Platform by not allowing you to take advantage of some of Neo91 Platform’s essential features that require you to Sign In.

12. We do not collect, store or process Sensitive Personal data or information as part of our services on Neo91 Platform without the specific approval of the users or browsers.

13. In addition to the cookies, we may also collect information to enable us to better understand you so that we can improve your user experience; to assist our customer service and technical support personnel; and put processes in place to prevent fraud and unlawful use. In an effort, to make Neo91 Platform effective and improve website or app, certain information may be collected each time you access Neo91 Platform. Such information may be saved in server logs in an encrypted form which may not identify you personally. Such information or data may include but shall not be limited to IP address, your server details, duration of your visit, date, time or purpose of your visit. In addition to Cookies we use web beacons, ad tags, pixels to advertise as part of Neo91 Platform. The abovementioned data may be used by us and may be shared with our sponsors, investors, advertisers, developers, strategic business partners or other associates to enhance and grow the user experience in relation to Neo91 Platform.

14. We make reasonable efforts to ensure that we collect only such Personal Information that we believe to be relevant to record, support, facilitate your access to Neo91 Platform.

15. We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments and providing customer service. They have access to personal information needed to perform their functions but may not use it for other purposes. Further, they must process the 15. personal information in accordance with this Privacy Policy and as permitted by applicable law.

16. We may offer email, app notifications, short message services (SMS), multimedia message service (MMS) or other forms of communication to share information with you about certain promotions or features the Neo91 Platform may choose to offer or about our affiliates, subsidiaries, business partners, advertisers and sponsors. You may receive such communication when you have registered as a user. Sometimes we send offers to Neo91 Platform users on behalf of our Partners. When we do this, we do not give that business your name and address. If you do not want to receive such offers, please adjust your Customer Communication Preferences.

17. As we continue to develop our business, we might sell or buy subsidiaries or business units. In such transactions, Personal Information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Policy (unless, of course, the user consents otherwise). Also, in the unlikely event that Neo91 or substantially all its assets are acquired, Personal Information will of course be one of the transferred assets.

18. We strive to ensure the security, integrity and privacy of your Personal Information and to protect your Personal Information against unauthorized access or unauthorized alteration, disclosure or destruction. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.

19. We are not responsible for any breach of security or for any actions of any third parties that receive your Personal Information. The Services are also linked to many other sites and we are not/shall be not responsible for their privacy policies or practices as it is beyond our control.

20. We reveal only the last four digits of your credit/debit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.

21. It is important for you to protect your personal sensitive information against unauthorized access to your password and to your computer. Be sure to sign off when you finish using a shared computer.


Updated on: 28/11/2019